Refund policy

RETURN POLICY

Value Our Melanin thanks you for your support and we strive to keep our customers satisfied.

Unfortunately, we know mistakes may occur on our end. We gladly accept returns on incorrect products that were shipped to you  (include wrong sizing from what was ordered, defective printing, tears/holes in the product). All merchandise will be replaced and shipped out to you at no cost. We apologize for any inconvenience this may have caused you in advance.

• Please Note: replaced items will remain the same as your previous order.

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PROCESSING YOUR RETURN

Please email us at support@valueourmelanin.com with pictures showing poor quality of the product that includes a couple of photos demonstrating the defective print or the damaged area of product(s)and a shipping label so we may correct our error(s) immediately.

The pictures you provide, please make sure they are clear as this will help us to eliminate further printing errors.
There is no need to return the package. 

Time Frame:
Starting from the day the product was delivered, we allow up to 7 days to correct any wrongful product(s) that was delivered to you. Any request that extends the 7-Day period, we will be unable to fulfill.

NO REFUNDS ARE ISSUED.


Please Note
  
• All products are FINAL SALE and cannot be returned for a refund.

• We do not offer returns or exchanges due to incorrect sizes chosen or change of heart on color, etc.

• Please make sure that you use our    sizing charts or contact us via email if you're unsure before making any purchases.

• Most of our shirts are unisex so for a female you would get a size smaller than what you would normally wear depending if you want a fitted look. (Make sure you look at the sizing charts for the product)